Every month our highly trained and experienced fitting teams complete hundreds of installations throughout the UK. This output is also supplemented by our thriving trade and supply only division successfully delivering a high volume of quality products week after week. This has led to the transformation of thousands of homes and of course has gained Express thousands of happy and satisfied customers.
We are delighted to regularly receive positive feedback from both our trade and retail customers, as well as hearing great comments about both our products and services. Below is as small selection of some of the direct messages we have received from a broad selection of our existing customers:
Our builder has had three sets of people look at the doors on our extension – and we are always very complimentary about them, and the after service care is now an added benefit we would be able to vouch for.
Hi Jonathan Terry and I would like to take this opportunity to thank you for your very kind and prompt service given to us, you are a credit to your company. The doors were very successfully installed by two very efficient and friendly installers on Saturday, We are delighted with how they look and the quality. We would not hesitate to recommend you and express to others.
Our opinion Express’s XP1 is the best bi-folding door system on the market.
I had my bi folding doors fitted last Friday. I am just letting you know that I am absolutely delighted with them, they look a million dollars! I am so pleased I chose Express for my doors. The weather was lousy with rain but both your fitters were superb. ( Can’t recall their names but both were from Middlesborough). They got on with the job in what were difficult conditions and did you proud! I would very much like you to pass on my thanks to them both for a job well done. Nothing was too much for them. I for one will definitely recommend Express to friends and family in the future. Once again, thanks for seeing my order through to the end with professionalism.
As the builder on the development I for one would like to congratulate the staff and directors of Expressbifolding windows and doors for a perfectly executed purchase on the first phase of working with you on this project. A proper professional approach right the way through guys. I am sure the developer would agree that you have been exemplary. Not just this but you are the first supplier to leave us with a proper manifest of spares and extras€¦.even down to glass cleaning products! The only item if I had to say something was next time we should pack 40 foot containers for a cost saving on delivery. And that is just a learning thing for all of us. Steve, Tony, your company and yourselves did us proud.
Just wanted to let you know we are delighted with the product & fitting from Express. Amazing looking & great quality. I would highly recommend them. The builders that were working on my house will be using you guys in future. Thank you.
Both myself and my clients are really pleased with the job. As soon as Steve arrived for the survey I was very confident because I could tell he knew what he was talking about. I am extremely impressed and really happy that you made what I considered a difficult job seem so easy and trouble free. I look forward to using you again in the future.
It's great to see the company moving forward, Express are innovating rather than just sitting back, they are really pushing the market and giving their clients more options for finding the right style for their home. For me Express do the best products at the best price, so I used them on every single Home Show project and then ended up using them on my own house. Genuinely I have never gone any-where else for bifold doors, over the past four years I have always used the guys at Express.
Hi Jonathan Just a quick line to let you know that we are highly delighted with the new windows, they are superb!! I would also like to take the opportunity to let you know that the service provided by the installation team was exemplary, a big thank you all round.
We have promised you, I have forwarding the photo of our Orangery Room, so you can se it clearly. I will sent another photo inside when it will be all finished maybe in July or onwards.
We are very happy with it. Your workmen Robert and Joe were brilliant as Robbie was so impressive with them.
Hope to hear from you soon. Take care.
Than kyou very much for altering the doors. I’m happily recommending you to everyone!
They are a company that cares and the doors look even better than we imagined.
Just a quick call to say thank you so much, from my first phone call to your company to yesterdays installation, your service has been first class.
Just thought I’d send a picture of the bi-fold doors you supplied us with, I am really happy with the quality of the product so hopefully we should be able to buy a few sets this coming year as we get enquiries all year round.
Ever since I first met you at Grand Designs Live I have found dealing with Express strangely intruiging, I have family in Huddersfield so took the opportunity to visit the Leeds showroom and I was completely blown away. There was a couple of minor hiccups along the way but from start to finish Express has been one of the few Companies who have really helped to take the stress out of my build project. Everything looks great and when it is all completely finished I will be more than happy for you guys to come and take photos for your website.
Just a quick thank you for your very professional help, design and installation of your Bi-folding doors fitted at the Royal British Legion in Hindhead all the members are delighted with the end product and can't believe how light they are to handle once again thank you.
We have been very impressed by your company and all of your staff. We will recommend you to others, thank you.
Very satisfied with the installation, would use you company again, with compliments
Just a quick message to let you know that we are very pleased with the bi-fold doors supplied. They look great. We are pleased that we went for the metallic finish and the solar blinds. Work to the house has finally completed just in time for Christmas – attached is a photo of the doors which I am sure will look even better when we get around to a new patio area and step! I would have no hesitation in recommending express Bi Folds and have received many positive comments from tradesmen as well and family and friends.. Thank you for all your assistance and taking the time to visit
All is well thank you and many thanks for getting back so quickly. Just to say, we have always been impressed with the service and speed of response so thank you. We have been Express Bi Fold doors ambassadors in this part of the world and will continue to be so. Our friends have recently purchased in a village nearby called Bidborough and they love them also! Keep up the good work. Best wishes Lyndon Gill
We first used Express on channel five's Cowboy Builders, I realised the product was impressive so when the time came to replace my windows I gave Express a call. I have now had four sets of bi folding doors installed as well as two patio doors, and I am more than happy with the service, the quality, everything. The service I have had has been exceptional. I would sum up Express Bi Folding Doors as very professional, courteous, reasonably priced; I couldn't fault anything they did. Thank you for what you did for me, I see loads of rogues in my industry, loads of cowboy trades and builders, but I was very impressed with what you did for me.
Would like to say a BIG BIG thank you to everyone at Express bi-folding doors. From initial enquiry to completion of works we were treated with 100% priority.The knowledge, support and advice was all wonderful. The installation team did a wonderful job under difficult conditions and nothing was to much trouble, a credit to the company. Overall, end result, A Wonderful feature to our home. Keep up the good work and good luck for the future.
Just wanted to send a quick mail to say how impressed I’ve been with the service I have received from Express from start to finish. The doors were installed yesterday and look fantastic. They exceed expectations and are great value compared to your competitors. Thanks again.
Just a quick note to say how absolutely delighted I am with my finished installation and a big thank you to the whole team, I will recommend you where ever possible.
We just wanted to say a huge thank you for all your help and advice regarding our Schuco bi fold doors & window that we had fitted on October 28th. We are delighted with them, they look fantastic and we are glad we bought them from Express Bi Folds. Thank you Daniel for being patient, understanding and for the good advice you offered – all in all – an excellent salesman to deal with! Your knowledge of the market and your products were also invaluable. From the service we received by you to the knowledgeable and very likeable surveyor – Simon Ward, your company handled everything very well. Your fitters ( Dean & Tony), were also competent, efficient and most careful with my precious new doors & window! We also want to say a big thank you to James, Jill & Geoff in your Leeds installations department, who handled all my calls professionally and were all lovely to deal with. We can truly recommend your company with confidence. Thank you all. Now all we have to do is finish the extension inside!
Hi guys, just to reiterate what I discussed with Alex over the phone, I am over the moon with my new folding doors, I think they are great, they look superb when they are closed but when they are open they are stunning, I cant believe it’s my house.
Excellent job, fitters were polite and helpful
Good afternoon Lisa We are thrilled with the doors, thank you so much for a fab project completion. Many thanks
Hi Chris, Top blokes your guys. Amazing work ethic and commitment. Through snow and freezing temperatures they battled on.
Just a quick thanks for the completion of the door installation. I am very pleased with the installation, so please pass on my thanks to your team for their excellent work. It will be a while before the building work (both inside & outside) will be completed, but I will e-mail you some pictures when complete. I will contact Express when the next job is approaching. In the meantime, you may pass my contact details to any prospective customers in my area who would like to look at an installation of your folding & sliding doors, prior to purchase.
Just wanted to let you know how brilliant you and all the staff at Express Bifold have been. You organised the ordering process flawlessly, Richard the surveyor, Michelle and the staff at head office could not have done more for us and on top of that the doors were ready to install just 6 weeks from our order. We are now awaiting the installation of our second set of doors which are already in production. Please pass on our thanks to all the staff.
We love the end product. We would be very happy to give recommendations for Express products if you need any. Also, I wanted to say how helpful Mark Gregoire was throughout the project – it wasn’t always plain sailing and he was very patient.
The end result we’re absoloutely delighted with, They’re an ethical Company, they do what they say on the tin, they deliver and their aftersales service is excellent, if I was going to build another house it would have Express windows in it. See this project and video testimonial by CLICKING HERE.
I have today had the doors and window installed and I would like to say thanks to you and the team as I have been very impressed with the service, approach and the product if you could pass this on I would be most grateful and would have no issues in recommending in the future
I wont just be recommending you, I’ll be absolutely raving about you.
Just a quick message to say how pleased we are with the service, quality, finish and overall performance of the doors I fitted last week. They transform the room into a lovely bright airy abode filled with light. Fitting though challenging was fairly straightforward, with no real problems encountered. The quality of the product is first rate, very neat and compact frame lines, a good locking mechanism, and excellent paint finish. My partner Bev is overjoyed with them, (Battle won there my friend) and so do i. I actualy had my grandson who is 3 open them with very little effort by him, they slide that well !
Just to say thanks for the completion of the bi-folding door installation started last September. The weather has caused delays but the customer care has overcome them. In particular the attention to detail of Stan last week has left us with a project we are pleased to show off and recommend. Please pass our gratitude to all concerned.
I can't thank you and your teams enough, from the first guys I met onsite at Grand Designs Live to the sales team, sales support, surveyors and installers. They constantly kept me up to date with the progress of my order and delivered over and above my expectations on single every level. It was an absolute pleasure doing business with such a professional operation. I have already recommended Express Bi-Folding to all my friends and colleagues, and I know that my builder will be doing the same.
Door was installed yesterday. I would like to thank express for an excellent service from start to finish. Looks great and was great to deal with you.
Thanks for your work and effort the doors look great and I can’t wait for the summer!
Just a note to say thanks for helping with the Patio Door order. The product is excellent. I must also say that your fitters were very professional and will highly recommend.
The new windows look great, the whole process has been easy and stress free, thank you
I just wanted to say a huge thank you to both you and your Dad for organising the obscure replacement side windows for our new front door. It all looks fantastic and we could not be more pleased – and everyone, even neighbours, have commented on how smart the entrance now looks. Everyone on your team has been excellent – sales, survey and installation. We will certainly recommend your company whenever we get the chance.
Just want to say thanks for a great product and installation. The doors are superb both in quality and visually and the metal pressings finish it off magnificently. We chose to have them on the inside as well and are really glad that we did. The guys who did the installation did a really great job and were very friendly and helpful. Please feel free to use this testimonial if you wish.
I am writing to say that from initial contact right through to last weeks installation the service has been absolutely superb. I was apprehensive spending such a lot of money however it has proved money well spent as myself and the wife think everything looks outstanding. Thank you for everything.
I was first introduced to you by Tony Amour who works for us fairly full-time. About two years ago you installed windows and bi-fold doors to a new kitchen and to our lounge. Last year you also supplied and fitted bi-fold doors to my son's house in Southfields. You have also recently provided an estimate to my sister in Bramhope. Last week I had the remaining windows in my house replaced. I would have no hesitation in recommending your company as you have provided a first class service with quality products. In particular I would like to thank Steve Bromberg who was helpful throughout the ordering process. I would also like to thank the installation team of Kevin Houghton and Jamie Kay. I have never found two workmen who work so hard and are so pleasant. Please thank them for me. Tell them that I now only follow Leeds Rhinos and Bradford Bulls although my team is the Wigan Warriors.
I’m really pleased with everything, the installers were amazing; polite, friendly and efficient – I was quite sad to see them go! You have a great team there and I’m keen for you to pass on my thanks to them and also ensure their bosses know how good they were! Thanks also, for all your help with everything. The whole process has been smooth and stress free which has been very much appreciated!
Just wanted to say thank you to you and the team at bifold doors for the excellent service I have received. From initial enquiry to final fixings the staff have been absolutely professional and nothing has been too much for anyone. As you can see by the pictures the balcony doors are perfect. They have made a huge difference to the aspect of the room. The large panes of glass allowing the outside in. The triple track allowing both doors to open fully is just amazing. I will have no hesitation in recommending your company to family and friends.
Dear Michelle, Just a quick note to say BIG thank you for impecable service! Customer care/aftersales of Express Bifolds is outstanding. I wish it was that easy & pleasant to deal with most of companies! Wish you all the best and keep up the good work! Sincerely Anya Lawrence
We really appreciate the level of service you have provided and will certainly recommend when the opportunity arises.
Hi Simon, just had doors fitted by Keith and Simon, fantastic job and thank you again for your help.
We wanted to say how pleased we are with the installation of the Bi-fold doors & Roof lantern. From our first visit to the showroom to the final installation; your company has given us a great service which is so refreshing in today’s world. Your team’s product knowledge, service and communication was second to none and the quality of the finished installation is first class. Please can you convey our thanks to all who were involved with our order. I run several small business’s and totally appreciate good quality, service and communication, Bi-folding Doors also have the same ethics!
Yes, we are very pleased with the installation at our property which has made a great difference to the room. Thank you for your support in seeing our installation through to completion
Hi Lisa, I just wanted to say a very big thank you for arranging your guys to come today. The doors & roof look great & we cant wait to see them as they are meant to be & not as part of a building site! Best wishes
Good morning Both,I am unsettled to find myself having to write to you both again, however following the two days of installation this week it is absolutely necessary.
On day one your team arrived on time, from that moment till the moment they left on Friday evening they demonstrated incredible professionalism to each other and to myself, my wife, and even my children. I loitered and pottered around for both days, as I watched the transformation take place, and while I would have no hesitation pointing out anything I was unhappy with, the experience was everything you claimed and promised (in fact perhaps more).
The teams worked in a consistent tidy manner, methodically working from area to area across all 21 windows/doors, seeking permission to start in each area of the house they removed every window with care, they almost wrapped our entire bedroom in new dust sheets to protect from dust when cutting some of the rendering was neccessary, and as each window was installed it was obvious to me that the fixings where significantly more secure than the older windows. The interior and exterior ‘making good’ was exactly that, even in the really difficult to access areas. The waste was removed as promised with zero pain or disruption to us, and you guessed it, we have ended up delighted with the transformation and affected by the incredible positive experience.
As I think you both know, the impressive service did not actually start at the point of installation. Tony, once again I thank you for the positive fuss you made of us when our whole family visited the showroom, and for the communication and nudges to place the order. Geoff the frustration with the hinge selection was annoying for both of us, however your solution is perfect and I really appreciate that to solve this you needed patience and effort. Without your approach to this issue the order would have been cancelled.
I also recognise that it is no coincidence that the windows are the correct size, colour and type, packed with obvious care and thought, a credit to the teams in the middle of the process.
So as unusual and hence unsettling as it is, I find myself having to write to you to share my opinion, observations and thoughts, but more importantly to extend my thanks to everyone involved.
While I can thank you both right now, can I ask that you extend my thanks to the many people involved. With the 4 sets of bi-folds, 2 doors and 21 windows all replaced my options to place further orders are limited, however I will be recommending you without hesitation.
THANK YOU, from the whole family.
I thought I would drop a quick line to express my thanks at your After Sales service, it is rare to find a company who truly does offer an outstanding after service. Having had a few occasions recently with the lock sticking/jamming etc, the service has been second to none – Stan in particular is an asset to the company with nothing too much trouble, always jolly and helpful. I hope I will not need to call again, but I certainly will not hesitate to do so if need be. I have been delighted with the bifolds and would not hesitate in recommending to others.
My apologies for not writing before but I wanted to share with you how happy we are with our Express Bi-fold Doors. From the beginning to the end, the process was faultless and we couldn’t be happier. We have had many comments on the quality of the doors and we have had no hesitation in recommending you. Please pass on our thanks to the whole team
We have just had our extension checked by the local building inspector who asked for the name of your company because he was so impressed with the workmanship. Ditto our builder who is now recommending Express Bi-Folding Doors to his next customer so there may be some new business on its way. Please thank the team who installed our roof and windows. We are delighted with the product and the professionalism of your team.
These really are the Rolls Royce of doors
I hope this finds you well. I am somewhat belatedly sending you some pictures of our completed extension which we are really pleased with. We love the bifolds and the roof lantern and they have transformed the space, we just wish the weather would play ball and allow us to open the doors! We also wanted to let you now that the house is being featured in 25 Beautiful homes September issue and I believe that Express Bi folding doors are credited, so hopefully that will bring some more inquiries to you. anyway if you happen to be in the Richmond area and want to see the job for yourself then feel free to contact us.
Very friendly staff, excellent service and would definitely recommend.
We cannot fault Express. They kept us informed throughout our order. The installation process was professional and speedy. The doors look great
Our order was competed entirely satisfactorily last Monday. We are delighted with our new doors. We particularly would not only like to formally thank Derek Cooper and his assistant but also draw to the attention of the company management the quality of the service we received from the installation team. Their work was flawless in the most difficult and wild weather conditions and throughout they were good humoured and a pleasure to have around our home. There was absolutely no mess or damage and we cannot speak to highly of this installation team. Please pass our comments on to the senior management. Finally thanks to you for selling us such a superb product.
I wish to thank you and your company for providing a first-class product at a cost I could live with. Your team of fitters were first-class. Since then I have completed the garden with a new patio, paths, lawn etc. With my glass box centre stage it looks like an advert in any ‘House’ or ‘Country’ magazine. I feel so happy with it, and it is the envy of everyone who visits us. With the doors opened the garden comes into the house. So thank you all for a job well done.
A fantastic product, and great service
I recommend your company’s professionalism and high standard of punctuality and service. The windows and doors look superb! Thank you again.
With reference to the installation of the Doors and windows to the above address last week. I would like to thank Steve, Keith, Antony and Matt for all the hard work that they put in last week to install all the units into this building. It was not easy for them at times as some of the units presented some challenges unique to this type of construction. The team had a methodical proactive approach to the task which has resulted in a positive outcome I would like to take this opportunity to my thanks to all at €˜Express Bi-folding Doors' for the service that has been provided. I have found that throughout the whole process I have been continuously greeted with a very professional, positive, proactive and very understanding approach to all the aspect of the procurement of the glazing/window package. My congratulations to you all
Michelle Thanks very much for the replacement cord pulley. It arrived very quickly and is already installed. We are delighted with your product and your service. Regards Trevor
Thank you for the assistance of everyone at Express Bi Folding Doors. We are extremely pleased with the door and windows and particularly the two installers who worked extremely hard and did an excellent job for us. With kind regards. Fran and Pete Smith
The windows and doors look absolutely stunning they really are so impressive.
In the meantime I would like say that the doors are looking fantastic – there will be door envy. The fitters were a great team and very helpful.
Dear Wajid & Mark, Good morning. I know the job was complete some months ago, it has taken me some weeks (weather permitting) to clean the windows and take photos !!
Terry has made a perfect job at cutting in and ‘scribing’ around the stone work as you can hopefully see.
I have more photos to send.
These are from the front door. It is such a pleasure after being here almost 3 years to have a front door; (the farm house and barn are Grade II listed). So this glazed link connects the two separate listed buildings.
I’ll send further photos in a moment from the back garden
My best wishes
We are really pleased with the doors, the fitters worked in freezing conditions to complete the job, we cant wait until the summer to enjoy the doors in some better weather.
Just a quick thank you. The fitters were fantastic and we are very happy with the windows installed. I really appreciate you pushing things forward for the fitting. I am sure I will be in touch for the next project and will give your details out to other contacts I have.
We are very happy with our purchase, the standard of workmanship in product and fitting team and also politeness of fitting team while on our premises. Superb product
We have now been in our new extension for aprox. 5 months. I thought I would drop you a line to say how pleased I am with the BiFolds that you installed. The product is excellent, the delivery was early and the installation went like clock work
My extension is basically now complete and I am over the moon. The real focus is the doors. They look great. My garden now feels part of my house and vice versa. This effect, which is what we were looking for, has been achieved by installing your doors. The quality is unquestionable, so solid but so easy to move. Express have delivered on every front from the point of initial enquiry right through to the installation. I can only say thank you Tony and your team for such a great job.
I really just wanted to make senior management at Express Bi Fold Doors know of the excellent customer service that Joe Bratt provided, as part of a recent request I had in obtaining replacement door clips for my bi fold doors. Joe was friendly on the phone and was quick to deal with my enquiry. He sent photos of the spare part, before sending in the post, to verify it was the correct part. The spare part then arrived in the post within days. Joe certainly gave a good impression of the organisation and I want to thank Joe and the company as a whole for providing a great customer experience.
We are more than happy with the bi folding doors and would not hesitate to use Express Bi folding doors and their products again.
Further to my conversation with your office, I would like to say how hard you fitters worked yesterday (Monday 20th). They drove to us in Kent from Stockton-On-Tees, having left very early, and arrived with us at just after 9am and left us after 8pm. They worked very hard, and are a credit to the work ethic of your company.
Just a quick email firstly to say how marvelous your doors look in our extension. They are something I’ve always wanted in a house I opened and I’m so pleased with the finish and quality of your product. I will be recommending Express BiFolds to anyone I know in the future who is looking for doors.
It's a great set up, it's fantastic, we've got them in our home, Express Bi Folding Doors they're brilliant, top answer.
A hearty “Thank you” to all at Express Bi-folding Doors – for the prompt and professional replacement service. Stan, like his colleague Gary, is an excellent professional – careful and thoughtful in his approach.
Fantastic, great doors, great service.