our step by step process

Because we take care of all aspects of your order from sales to survey, from manufacture, installation & aftercare we can control the full bespoke order process. Detailed below is the typical order process you will benefit from if you choose Express Bi-Folding Doors for your upcoming project.

A REFINED PROCESS

Working with Express could not be easier. We have developed simple step by step processes which have been implemented with our customers in mind and with the aim of achieving the best results within the quickest possible time frames. We will work with you through each important stage of the order process ensuring you are involved & informed along the way.

1. SEE IT FOR YOURSELF

Visit one of our showrooms or find us at an exhibition around the UK

There’s no better way to see our windows, doors and other glazing solutions than in person. That’s why we have a number of showrooms across the UK, including Leeds, Glasgow, Redhill, and Romford. Our knowledgeable staff are available to discuss your project or feel free to just come and browse with out any pressure.

colour choices for the front door

2. PRODUCTS, COLOURS & FINISHES

Across our range of products there are hundreds of colours to choose from, you can match your aluminium doors and windows to your worktops, furniture or anything you like. Pick from over 200 RAL colours, or a vast array of finishes including our exclusive elite & essence finishes. And because they’re powder-coated, durability is never an issue. The colour is baked-on, providing a lasting finish that won’t peel off or lose its colour – and is guaranteed for 10 years.

 View a product to see specific options.

3. SURVEY

We will always undertake an extensive full site survey before any installation.

This allows us to meet both the end user and/or builder/project manager, thus ensuring that all aspects of the job run smoothly, guaranteeing a perfect finished project and maximum customer satisfaction.

We always ensure our bespoke products are tailored for you and your particular application or situation. All of the finer details of the works will be finalised with you, including discussions about an installation date which best suits your development programme.

SPECIFICATION SIGN OFF

Part of our company ethos is to complete all works as quickly as possible, whilst still ensuring it is completed to the highest standard. Confirming the specifications of your order can be quite daunting, however we go to great lengths to ensure this process is as simple and easy as possible, enabling you to sit back and enjoy the transformation of your property. If the survey is not signed off on site, a member of our team will clarify all aspects of your job until you are completely happy for it to go into manufacture.

4. PRODUCTION

We take full responsibility for the quality of all our products.

We can ensure this because the majority of our products are manufactured in-house. Our UK production facility is expertly designed with a seamless flow throughout and fitted with the most advanced CNC machinery available. The quality of our machinery and highly trained engineers enables us to produce a high volume of premium quality bespoke products every week. In-house production also allows us to ensure each and every one of our products meets our high quality demands and checks before it leaves the factory.

5. DELIVERY & INSTALLATION

We will deliver and / or install your products at the earliest opportunity. Whether it is on a supply-only basis or installed by our expert installation teams, our staff will arrive at a prearranged time, convenient for you. We don’t use haulage companies or sub-contractors so we can be sure all products arrive on site in the same pristine condition that they were in when they left our factory.

SKILLED & EXPERIENCED IN-HOUSE INSTALLATION TEAMS

The Installation of aluminium products differs to PVCU & timber it cannot be forced into an opening or trimmed down to suit the opening. Structurally bonded sliding doors and wide bifold & sliding doors need to be installed completely level & plumb with no margin for error. Our skilled installation teams have years of experience handling & installing aluminium bifold doors, sliding doors, windows, roofing products & niche products such as curtain walling.

Glass handling, notching products around steel posts, working safely at heights, installing bespoke pressings to finish off projects & working with huge door and window frames are all areas of expertise that our installation teams have built up over the year. Our installation teams & project managers understand the high expectations of our Company & our customers, which is why they pay great attention to detail to complete all our installations to the highest industry standards possible.

A stunning new home

Having taken systematic care throughout all stages of the order process once your project is complete you can enjoy your fantastic new products and all the benefits that they bring to your home.

You can take great peace of mind knowing that all aspects of the job have been carried out by us from original inception through to completion, with top quality products, guaranteed years of reliable use & our dedicated aftersales service should it be required.

6. AFTER CARE

We offer a comprehensive 10-year guarantee. Express boast a dedicated aftersales team to assist with even the slightest issue or concern about your installation. Unlike other companies we take full responsibly for our works as we have been with you every step of the way. Express is happy to be responsible for the survey, manufacture and installation of your products and therefore more than happy to guarantee our works also. Our nationwide team of installers and service engineers enables us to respond to any aftersales issues both at your convenience and within the quickest possible time frames.

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